Testimonials

The Quality Of IQPC’s BPM Events Speaks For Itself

Just take a look at feedback from some of other recent global BPM meetings

“An invaluable opportunity to share learning's with others in my industry facing up to the same challenges of getting the best process performance for our businesses.”
HBOS
“An opportunity to see a divergent number of current BPE thinking and approaches; providing & triggering many useful elements which can be translated & used back in the office”
Barclays
“Excellent forum-good set of varied and interesting speakers. Also good networking opportunities.”
UBS
“A fantastic opportunity to network with peers & listen to different approaches to common issues"
Bank of New York Mellon
“Excellent opportunity to get out of the 'Rat Race' for two days, and see what the world around us looks like.”
Axa
“Excellent. Very useful and inspiring.”
Santander
“Opportunity to take stock & understand with like minded people.”
Deutsche Bank
“An informative, well organised event that proved thought provoking and enabled ideas to be taken back to the workplace.”
Co-Operative Financial Services
“First time attendee and found some very interesting views and ideas-made some great contacts and these will help me develop my thinking/skills going forward.”
RBS
“A good mix of strategic & tactical knowledge shared within an informal & effective environment.”
Equity Group
“Very professional and useful.”
Kleinwort Benson
“Lots of good ideas & great people!”
Leeds Building Society
“Enjoyable, interesting and challenging, giving me food for thought in how I take forward my own teams business processes for improvement.”
Lloyds TSB
“This was my first process excellence event and I took lots of good ideas away from many of the speakers-very worthwhile.”
Irish Life and Permanent
“Very interesting exchange of ideas, worthwhile.”
Alpha Bank “I found the presentations particularly good and very interesting, the event also provides are opportunity for networking and I met a number of people who I could discuss common challenges and opportunities.” Scottish Widows

And here’s what the community had to say about the BP Group:

“Thanks again for the fantastic course and insights you provided.”
Sean Schurmann, Business Process Architect, Queensland Building Services Authority, Australia
“I wanted to tell you how much I enjoyed the book! It really helped tie together various concepts and practices I have been evolving towards over a number of years, crystallizing them into a simple but powerful framework.”
Steve Melville, Director, Sun Microsystems, USA
“Just a short note to say thanks again for the course. It was a truly mind blowing experience and I will never think about process the same way again.”
Craig Reid, Senior Business Analyst, Gen-I
“I would like to thank you for a wonderful experience for me to know the nuances of ABPM. Taking us to a new level on how to view processes & implement by way of sharing your wealth of experience and enlightening us with the case studies &ammp; exercises."
Director Quality Management Group, 3i Infotech Ltd., India
“Steve led the best training sessions I have ever taken in my 20+ years as a professional. After those sessions I was able to have immediate impact on my organization. Steve is a very sharp, personable, interesting individual, and a real pleasure to work with. I continue to remain in regular contact with Steve and consider him an invaluable resource on BPM and on change management in general.”
Mark Barnett , SVP, Process Design Manager, Bank of America
“Steve is an inspiring global thought leader in the Business Process Management (BPM) space. He is a creative visionary, working on the edge of breakthrough business change."
Kenneth Mortimer, Principal, MBA & Associates Ltd
"Exceptional and life transforming. This training should be on every corporate agenda"
CIO Pharmaceutical, Florida
“Steve’s is highly gifted in his ability convert BPM visions into reality. His communications knowledge and interpersonal skills help him gain strong support from others. His drive and commitment at BPMG.org has transformed that organization into the leading global BPM enterprise. I see Steve as an invaluable asset in any BPM venture.”
Dennis Rohan, CEO, ROHAN AND ASSOCIATES
"Simple and different concepts which is path breaking and easy to understand and deploy"
Director Business Consulting, Chennai
"Excellent - he is a very good leader"
Senior Quality Analyst, AEC, Saudi Arabia
"I want to thank you for the great content and coaching that you provided, the concepts resonated even more clearly when presented with your enthusiasm and experience."
Director, H&R Block, USA
“Steve is one of the most tireless leaders in the field of business process management. While there are lots of technical folks and vested interests in the field, Steve's leadership rises above the crowd. As co-founder of the not-for-profit Business Process Management Group, Steve has travelled the world spreading the BPM message to business leaders and front-line workers, alike.”
Peter Fingar, Global Thought Leader
“Steve is a true guru and mentor in the field of Business Process Management. What I've learnt from Steve in a short space of time has greatly benefited my understanding of advanced process management. Always accessible for advice, always campaigning to change how organisations view how they operate, Steve is a real asset to the BPM community and long may it continue.”
Theo Priestley, Head of Business Process Management, 2i Limited
"I really enjoyed last week and really learned a lot. I feel I had a Eureka moment yesterday when the whole process diagnostics suddenly clicked into place. I remember you saying that once you grasp this then you will never look at processes in any other way. I am now actively evangalizing the CEM approach with our team."
Senior Analyst, Investment Bank, London