Why attend IQPC Leadership Events?
Six Sigma & Process Excellence IQ hosted the inaugural Lean Leaders Meeting in London in July. We asked participants about the benefits of taking part in Leadership events:
Videos
BPM TV: Outside-In Thinking: The Ticket to Achieving a Successful Customer Outcome
Megan James, Event Director IQPC, interviews Steve Towers, CEO & Founder, BP Group and co-host for the Next Generation BPM Summit about outside-in process thinking and plans for the 2011 Summit.
BPM Podcasts
- Leverage your Enterprise Architecture
Steve Melville, Director of Support Delivery Architecture at Oracle, joins Six Sigma IQ to discuss Leveraging Enterprise Architecture to deliver value and agility.
What makes an outside-in thinking company?
Turning traditional BPM on it’s head to put the customer at the heart is the new concept. How does the new model works? And how does this fit in with Enterprise Architecture?
Unable to listen? Read the full transcript here.
- Lean is a Journey, not a Destination
Lean Coach Chris Galante joins Six Sigma & Process Excellence IQ to talk about how CDG, a Boeing Company; Boeing Commercial Airplanes, has applied Lean to its business strategy. He explains why Lean is an important focus for CDG and the role that it plays. Next he talks about how CDG ensures its Lean programme remains sustainable – “Lean is a journey, not a destination”. He explains how it is evolving through team spirit, business intelligence when it comes to take-up of new technology, and an ethos of sticking to the basics and keeping focused on goals. He also discusses how CDG has adapted its Lean programme in line with the troubled economic climate of recent years. The interview closes with some reflections on challenges faced as a change leader.
Chris Galante will be delivering a presentation at the Lean Six Sigma and Process Improvement Summit, due to take place on 17th – 20th January in Orlando, Florida. For those of you interested in learning more about this event, please visit the website at: www.leansixsigmasummit.com, call +001 646 378 6026 or email enquire@sixsigmaiq.com.
Unable to listen? Read the full transcript here.
Steven J Spear Podcast
Leadership is what makes some organisations pull ahead of their competitors, says Steven Spear, MIT professor and author of the book "The High Velocity Edge: How market leaders leverage operational excellence." In this Profit through Process podcast, Spear talks about what makes a "high velocity" organisation, looks at examples, and discusses what you can (and can't) do to become one.
- Steve Towers introduces some of the supporting components that make up “Outside-In” and achieving successful customer outcomes.
- Steve Towers and John Corr on how to reduce costs through increasing productivity
This webinar is best viewed in conjunction with the following PDF: Reducing operating costs.pdf
- Business Process Reengineering using BPM Solutions: A Chubb Case Study
Are you looking to implement Business Process Management (BPM) within your organization? Not quite sure where to start as far as selecting an optimal BPM solution? Well, this Profit through Process podcast will provide you with tips and advice for beginning your BPM journey. Genna Weiss of Six Sigma IQ speaks with Jorge Rosas, Corporate Development Vice President, Quality Manager at Chubb Group of Insurance Companies and ASQ CQE, who discusses how his organization determined the right BPM solution for its business process reengineering efforts.
- Avoiding the Traps of Organizational Politics: How Your Can Ensure the Successful Delivery of Your Business Excellence Program by Genna Weiss
Many business professionals view organizational politics as a negative in an organization. This Profit Through Profit podcast describes how to turn around organizational politics’ negative connotation. Genna Weiss of Six Sigma IQ speaks with David Bancroft-Turner, Managing Director of the Academy for political intelligence and speaker at IQPC’s 5th Annual Business Process Excellence in Financial Services Exchange, who discusses steps that Business Process Excellence leaders can take to become more aware of their company’s organizational politics and how to not become a victim to it when deploying a Business Process Excellence program.
- Outside-In Thinking: The Ticket to Achieving a Successful Customer Outcome
Steve Towers, CEO & Founder, BP Group and speaker at IQPC's 2010 Lean Six Sigma & Process Improvement Summit talks to Genna Weiss, Six Sigma & Process Excellence IQ about outside-in process thinking and how you can better orientate your Process Improvement programs from the customer backwards to drive competitive advantage.
- Awards Judges Podcast
In this Profit through Process podcast, Genna Weiss of Six Sigma IQ speaks with three judges for IQPC's 11th Annual Process Excellence Awards, who discuss this year's entrants and what your organization can do to drive further process improvement in 2010.
- Freightliner on Green Improvement through Six Sigma
William Harris of Freightliner Custom Chassis Corporation speaks to us on recently being declared a finalist in the Best Green Process Improvement category. We discuss the Freightliner project, how the company has developed its process over the past year and how ROI has benefitted from an environmental-focused approach.
- Xerox talks Improvement
Chuck Chada from Xerox shares his time with us to discuss the company's finalist recognition in the Best Improvement Program Category at IQPC's 11th Annual Process Excellence Awards.
White Papers
Dynamic Case Management - An Old Idea Catches New Fire by Craig Le Clair and Connie Moore for Business Process & Applications Professionals
Download Dynamic Case Management - An Old Idea Catches New Fire pie chart
Articles
Join the BP Group & Six Sigma IQ online communities for the least Summit and industry updates
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 Steve Towers
CEO & Founder
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Megan James
Event & Portfolio Director
Six Sigma IQ
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 Steve Towers
CEO & Founder
BP Group
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Sponsor Resources
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